Non-defective returns that show signs of installation/use, missing parts/packaging, missing proof of purchase/UPC code, or have serial numbers that do not match our records will not be accepted
Customer is responsible for all costs associated with refused shipments or return to sender (RTS) shipments including carrier fees, freight to the customer, and return freight
We reserve the right to refuse returns that are sent COD, without a return authorization, show signs of undisclosed installation/use, has missing parts/packaging, missing proof of purchase/UPC code, or have serial numbers that do not match our records
Non-Defective Returns: Eligible non-defective products may be returned for a full refund minus shipping paid (if any)
Performance starts with a 3 stainless steel ball bearings + 1 roller bearing system and a smooth and consistent Carbon Matrix drag system